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Legal

Privacy Policy

How ChemRich USA LLC collects, uses, and protects your information.

Last Updated: January 2025

1. Who We Are

ChemRich USA LLC ("ChemRich USA," "we," "our," or "us") is a specialty chemical manufacturer and distributor based in New Jersey, USA. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit chemrichusa.com or submit a quote request through our website.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, company name, business email address, and phone number submitted via our quote request form.
  • Inquiry Details: Product requirements, quantities, and specifications you provide in form submissions.
  • Usage Data: Pages visited, time spent on the site, browser type, device type, and IP address — collected anonymously via Google Analytics (GA4).
  • Cookies: Session cookies for basic website functionality and analytics cookies (Google Analytics). We do not use advertising cookies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and business inquiries.
  • Provide product information, SDS, TDS, and COA documents you have requested.
  • Improve our website and user experience using anonymized analytics data.
  • Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information with:

  • Formspree: Our contact form processor. Form submissions are transmitted securely via Formspree's infrastructure. Their privacy policy is available at formspree.io/legal/privacy-policy.
  • Google Analytics: Anonymized website usage data is shared with Google Analytics to help us understand site traffic. You can opt out via Google's opt-out tool.
  • Legal authorities: If required by law, court order, or to protect the rights and safety of ChemRich USA or others.

5. Data Retention

Contact form submissions are retained for up to 12 months for business correspondence purposes. Analytics data is retained per Google Analytics' standard retention policies. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have rights including:

  • The right to access the personal data we hold about you.
  • The right to correct inaccurate data.
  • The right to request deletion of your data ("right to be forgotten").
  • The right to opt out of analytics tracking.

To exercise any of these rights, please contact us at [email protected].

7. Security

We use HTTPS encryption for all data transmission. We do not store credit card numbers or sensitive financial information on our website. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to LinkedIn, YouTube, and WhatsApp. We are not responsible for the privacy practices of these third-party platforms. Please review their privacy policies independently.

9. Children's Privacy

Our website is intended for business-to-business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: